Beyond Wikileaks: The Dark Side of Email

Here’s a scary thought: Try and picture a world without email.

Spooky, no?

Indeed, it’s hard to fathom our world functioning as we know it without the wonder that is email. It’s cheap, it’s fast, it’s convenient, it’s just… easy. Few words can be as harrowing and bone-chilling for a business as “email is down”.

But for all its immeasurable benefits, there is a dark side to email. One that can eat away at the very core of any business – even the most successful.

Read More ›

Debate Debacles: How NOT To Talk To Your Clients (And Employees)

Amidst the helmeted hairdos, hyperbaric hyperbole and heated harangues, a presidential debate was apparently held this past week.

The Donald on the right. The Madame Secretary on the left. And a collective nation of weary voters crammed smack in the middle.

News flash: The presidential debate was anything but presidential.

Pointed questions went pointedly unanswered. Vague claims and misleading statistics and snide references were haphazardly thrown around. And copious sniffles abounded.

This was not America’s finest moment – at least from a business perspective.

I walked away from the very first presidential debate of 2016 with more uncertainty than ever. Frankly, I don’t know who I’ll be voting for when stepping into the polling booth on November 8th.

But, thanks to the lackluster performance of the dueling candidates, I do know what NOT to do the next time I step into the boardroom.

Here goes.

Read More ›

Instagram Wisdom

From the guy who got V is for Vector 35,000 followers in 6 months

  1. You’re not posting for you, you’re posting for them.

Let’s say you’re a butcher. You post beautiful cuts of meats, maybe even some recipes. Then one day you see a beautiful sunrise so you decide to share it on your account. DON’T! Your followers are following you because they are interested in meat. They DO NOT like you. Neither are they interested in your life. They liked and followed you because you posted something they were interested in: meat & recipes. Simple as that. Therefore, please DO NOT post your super cool organic dinners, your cat, or even a crushed soda can that looks just like you. THEY WILL UNFOLLOW YOU. Pick one category (meat & recipes)  and don’t post anything else. Try it and you’ll thank me.

  1. If they can’t find you they can’t follow you.

Use hashtags, lots of them. Make sure they’re relevant but post a lot. That’s how people who like the type of things you post can find you. Consider it like advertising or SEO; its goal is to get people to your page. Once they are there, if they like what you are posting they will follow you. So to all those who like to use the “I don’t hashtag; if I’m good they’ll follow” argument, stop being lazy. If they can’t find you, they can’t follow you, no matter how good you are.

Read More ›

On Culture….& Personal Breaking News

Ptex recently received quite a compliment. As of July, we are officially certified as a Great Place to Work® business.

To receive this prestigious accolade, GPW asked our employees to participate in their anonymous survey on their feelings regarding the workplace environment, culture, management, etc. and how it affected – positively or negatively – their job performance. I myself was not allowed to take part in this.

The unanimously positive results of the survey was quite touching.

As I’m sure many of you are aware, I place an enormous emphasis on company culture. It’s impossible to stress enough just how important it is for a business to create, maintain and sustain a great workplace.

While it’s always great to have internal recognition of our wonderful environment, it’s even more rewarding when that effort is recognized by those on the outside. The universal acknowledgement provides even more motivation to keep growing together as a team, to maintain the wonderful environment we’ve created.

Over the years, I’ve seen so many well-meaning business owners – motivated, focused individuals looking to grow their business – who just can’t seem to make that breakthrough towards sustained growth. Whether it’s erratic profits, high employee turnover, or other growth impediments, they just can’t seem to solve the puzzle.

Invariably, the issue is the same: they aren’t focused on their culture. They have eyes for profits and losses, red ink and black ink, for liabilities, operating costs, and equity. But they don’t pay enough attention to their most important asset: the employees.

Read More ›