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LTB 101 | Business Processes

How & Why We Need to Delegate & Prioritize Processes—with Chris Ronzio

Managing growth may be one of the most challenging parts of owning a business. This week, our guest is Chris Ronzio. Chris is the founder and CEO of Trainual and author of the bestselling book, The Business Playbook: How to Document and Delegate What You Do So Your Company Can Grow Beyond You. In our interview, he explains that the key ingredients to success and growth in any business are delegation and establishing processes. We dive deep into the importance of standard operating procedures (SOPs), and where we should start creating them. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.Whether you operate on your own or with a small team, it is crucial to implement SOPs at your own level, and Chris is here to explain how.

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LTB 98 | Cybersecurity

Cyber Security and IT Support: How to Prevent a Catastrophe—with Yiddy Lemmer

Can we ever be so sure that our information is protected from the bad guys of the deep, dark cyber universe? Cybersecurity has been a priority for business leaders for many years. Yet, despite investments in security controls, cyber-attacks keep coming. Faced with a range of obstacles, businesses are changing how they approach cybersecurity. This week, our guest is Yiddy Lemmer. He’s the founder and CEO of CompuConnect, a premier IT support company that provides small to mid-sized businesses in NYC and surrounding areas with their technology and cybersecurity needs. In our interview, we discuss some of the valuable strategies that will help us best protect companies (and customers) sensitive data and information.  We learn that as entrepreneurs, we need to view cybersecurity as an investment that will help take our businesses further. Most of us don’t even know the risk we’re taking with access to so much sensitive information, and what could potentially happen if aren’t protected. So, make sure to listen, and get informed. Listen and enjoy!

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