Managing growth may be one of the most challenging parts of owning a business. This week, our guest is Chris Ronzio. Chris is the founder and CEO of Trainual and author of the bestselling book, The Business Playbook: How to Document and Delegate What You Do So Your Company Can Grow Beyond You. In our interview, he explains that the key ingredients to success and growth in any business are delegation and establishing processes. We dive deep into the importance of standard operating procedures (SOPs), and where we should start creating them. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.Whether you operate on your own or with a small team, it is crucial to implement SOPs at your own level, and Chris is here to explain how.
