[00:01 – 07:55] Opening Segment
• Give people something they want to talk about and remark on
Marketing is not about selling stuff; it’s about serving customers
• Building a remarkable product is key to successful marketing
• Why storytelling plays an important role in marketing
[07:56 – 15:08] How to Cut Through the Clutter with Permission-Based Marketing
• Seth stresses what permission-based marketing is
• Small businesses should focus on creating a remarkable service rather than competing on price
• Marketing should be targeted to a specific market, with an emphasis on the problem they are trying to solve
• Creative marketers should avoid Shiny Object Syndrome by sticking to one platform
[15:09 – 23:10] Exploring the Role of Leadership in a Changing World
• Going first is way overrated; what matters is that you picked one
Showing up and standing for something is key to earning trust and making a change
• The connection between marketing and sales is adding human emotion to the equation
• Why leadership always defeats management in times of change
[23:11 – 30:54] The Good, The Bad, and The Ugly of AI
• How business owners can adapt to maximize productivity
• Control the present to restore the past vs. dance with the present to invent the future
• Younger generation of leaders: technology and Zoom vs. face-to-face interactions
• Companies should make decisions that benefit their culture
[30:55 – 38:24] Unlocking the Magic of AI: Practical Advice for Business Owners
• How AI can maximize people’s work and not replace them
• AI is similar to electricity in that it maximizes productivity and changes everything
• AI will have speed bumps, but it can be used to discover things
• Start with project-based teams and use AI to create value
[38:25 – 41:19] Closing Segment
• How Seth decided long ago to post every day
• Seth on the rapid four questions