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Operation Pineapple Express: Saving The Heroes of Afghanistan from The Taliban

Operation Pineapple Express: Saving the Heroes of Afghanistan from the Taliban

Creating deep human connections and building a high-trust culture is crucial to truly thrive as a leader. In this episode, our guest is Scott Mann; he spent 23 years in the United States Army, 18 of them as a Green Beret, where he specialized in unconventional, high-impact missions in places like Afghanistan, Iraq, and Colombia. He is a storyteller and the founder of Rooftop Leadership, where he helps leaders make better human connections in high-stakes, low-trust environments. He also empowers people – both in warfare and in business – to stand up for themselves and develop a strong voice. He is the author of Operation Pineapple Express: The Incredible Story of a Group of Americans Who Undertook One Last Mission and Honored a Promise in Afghanistan.

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LTB 93 | Customer Experience

Creating ‘Moments of Magic’ Within Your Customer Experience

Winning over and retaining customers hinges on whether or not you can provide a great customer experience. If you want loyal customers, you have to build relationships with them and create “magic moments” that keep them coming. This is the central piece of our episode as I sit down for an insightful conversation with Shep Hyken, the leading customer service and experience expert. Shep talks about how he learned to create great customer service experiences and how you can set a gold standard for your company.

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Unpacking Effective Communication From its Core―With Brenden Kumarasamy

Effective communication through public speaking is the best way to grow your business. We may not be gifted with great communication skills right away, but it is possible to acquire. Meny Hoffman discusses these with Brenden Kumarasamy. Brenden is a public speaking coach and the founder of MasterTalk, which was created to help us master the art of communication. Leading an organization is not an easy task. Still, with Brenden’s powerful thoughts on fundamental concepts in being an effective communicator, we can take the leap to be the best leader we can be. He shares the proper balance between storytelling, inspiration, and informative speaking. Let’s dive into the challenges behind communication goal settings and practical advice with a public speaking coach expert.

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LTB 77 | Business Growth

The Key Factors to Managing Your Business Growth—with Shawn Johal

There is a danger in seeking growth for the sake of growth. Shawn Johal learned this critical entrepreneurship lesson the hard way as he found himself trying to work with a team that is close to running the business to the ground. In this conversation with Meny Hoffman, Shawn shares some of his hard-earned lessons from this experience, including the critical role of people in running a company, creating a hiring process that attracts great people and creates great company culture, and the importance of finding happiness in the present moment instead of focusing on some vague and distant goal. Pay close attention to the whole conversation as Shawn throws in a lot of golden nuggets of wisdom and practical tips.

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These Companies Mastered the Art of the Pivot. Here’s How.

As a business owner, I know that the economic upheaval we are all living through presents great challenges. But years from now, when people analyze how the world’s most successful businesses survived the storm, there is little doubt in my mind that 2020 will become known as “The Year of the Pivot.”

I was recently listening to an interview with the Vice President of Brand Marketing for the national restaurant chain, Chipotle. It struck me that while the food service industry has been all but decimated as countless restaurants struggle or fail worldwide, Chipotle’s profits are currently hitting all-time highs. How did they do it?

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Leverage Your Uniqueness for Business, Your Brand, and Beyond—with Joel Wolh

What is your most marketable skill? Can you leverage it to attract more revenue—or even build a brand new business around it?

I am thrilled to share my interview with Joel Wolh, owner of a successful Amazon advertising agency and host of the popular startup-themed podcast, “The Joel Show.

In our interview, Joel shares how he took a skillset that he developed while working for another company and built his own business around it. He explains the importance of building a social presence that establishes yourself as the expert in your niche, and the realities of building a brand on Amazon. Finally, Joel shares how, when he was suspended from LinkedIn and lost all his connections, he pivoted to develop the up-and-coming business networking platform, Bizfluence, and what we can learn from his experience.
Listen and enjoy!

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How to Make Your Sales Team Unstoppable—with Rene Zamora

Your sales team is one of the most important aspects of your larger team because, without them, your business isn’t actually making money. You have to make sure that your sales team is always in optimal working condition so that they can communicate and sell as effectively as they can. Meny Hoffman is joined by Rene Zamora, the President of Sales Manager Now. Together, they talk about the importance of keeping your sales team sharp and strong. Check in on your sales team today, and see if they’re the best they can be!

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